Once the customer paid for connection, refund will be processed as per the following policies –

Refund will be made within 10 working days after service cancellation by the subscriber.
Bank or Payment Gateway charge may be deducted subject to the terms and conditions of the relevant Bank or Payment Gateway.
Once installation is done, installation fee will be deducted from refund amount.

Delivery Policy

Blue Communication shall provide the services to the subscriber within 3 working days. However, in case of any delay, Blue Communication will notify the subscriber as soon as it is reasonably practicable.

Cancellation Policy

Cancellation of request for connection will be allowed for the following reasons –

Location of the customer is out of coverage of Blue Communication.
Technical issues at the customer’s end which renders providing connection unfeasible.
Change of decision by the customer after providing a logical reason that is acceptable and agreed from both ends.

Over time, our R & D team has developed and introduced many new technologies to meet the requirement of the new millennium. In the last 4 years, Blue Communication has introduced many new ideas and technologies to the internet industry. We are one of the top growing Internet Service Providers in Cumilla. Hoping to do much better in the broadband internet industry with great service at affordable prices.